End User Terms of Service


Effective Date: 1 April 2022

This computing application, and the data, services, information, tools, functionality, updates, and similar materials delivered or provided thereby (collectively, the “Service”) are supplied by us subject to your agreement to and compliance with the conditions set forth in this Terms of Service (the “Agreement”). By creating an account to use the Service, by using the Service or by otherwise entering into this Agreement, you are creating a binding contract with us.

We may revise or update this Agreement by posting an amended version through the Service and making you aware of the revisions. Your use of the Service following an update to this Agreement (or other acceptance method) is considered acceptance of the updated Agreement. If you do not accept the changes, you must stop using the Service.

Incorporated Terms The following additional terms are incorporated into this Agreement as if fully set forth herein:

INCORPORATED TERMS

The following additional terms are incorporated into this Agreement as if fully set forth herein:

  1. Privacy Policy
  2. Children’s Privacy Policy
  3. Cookie Policy

Who we are

We are Data Cubed, LLC d/b/a Datacubed Health.  We can be reached at legal@datacubed.com.

References to “we,” “us,” and “our” mean Datacubed Health.  References to “third-party” mean someone who is not you or us.

Who you are

In the Agreement, “you” means you as a:

  • Client – an employee or a representative of a business that uses Datacubed Health
  • Client Participant – an individual solicited by a business who participates in a study conducted by Datacubed Health on behalf of the business
  • Datacubed Health Participant – an individual who participates in a study conducted by Datacubed Health on its own behalf

Collection and Use of Information

In connection with the research, trials, studies, patient engagement initiatives or projects that we conduct (“Studies”), we collect information from Client and Datacubed Health Participants.  We also collect information to provide the Services and to respond to customer service and technical support issues and requests. 

License

As long as you are in compliance with the conditions of this Agreement and all incorporated documents, we hereby grant you a limited, revocable, non-assignable, non-transferrable, non-sub licensable, non-commercial, non-exclusive license to use and access the Service only on your computing device. No rights not explicitly listed are granted.

Disclaimers

The Service may allow users to post content and materials, which we do not review, control, or endorse. You agree that we are not responsible for any content, advice or other materials appearing on or through the Service.

The Service is not a medical product or medical treatment and provides no medical services of any kind. You understand and agree that we are not your medical care provider and that we do not owe you any duty of care regarding your health, safety, or wellbeing. You should always consult with your own medical professional directly with respect to specific medical conditions or issues. 

If you believe you are having a medical emergency, call your doctor or 911 in the United States or 112 in the European Union immediately. 

While we make reasonable efforts to ensure that the Service remains generally available, we do not represent or warrant that access to the Service will be error-free or uninterrupted, or without defect, and we do not guarantee that users will be able to access or use the Service, or its features, at all times.

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service, or any part thereof, with or without notice.

The Service may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any such errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Use of the Service may cause you to incur data charges from your provider.

Eligibility

Some parts or all of the Service may not be available to the general public, and we may impose eligibility rules from time to time. We reserve the right to amend or eliminate these eligibility requirements at any time.

Rules of Conduct

Your use of the Service is conditioned on your compliance with the terms of this Agreement, including but not limited to these rules of conduct.

You agree that you will not violate any applicable law or regulation in connection with your use of the Service.

You agree not to distribute, upload, make available or otherwise publish through the Service any suggestions, information, ideas, comments, questions, notes, plans, proposals, or materials similar thereto (“Submissions”) or graphics, drawings, designs, text, information, audio, photos, software, music, sounds, video, comments, messages, or similar materials (“Content”) that:

  1. is unlawful or encourages another to engage in anything unlawful;
  2. contains a virus or any other similar programs or software which may damage the operation of our or another’s computer;
  3. violates the rights of any party or infringes upon the patent, trademark, trade secret, copyright, or other intellectual property right of any party; or,
  4. is libelous, defamatory, pornographic, obscene, lewd, indecent, inappropriate, invasive of privacy or publicity rights, abusive, harassing, threatening, bullying or otherwise objectionable.

You must keep your username and password and any other information needed to login to the Service, if applicable, confidential and secure. We are not responsible for any unauthorized access to your account or profile by others.

You further agree that you will not do any of the following:

  1. modify, adapt, translate, copy, reverse engineer, decompile or disassemble any portion of the Service;
  2. interfere with or disrupt the operation of the Service, including restricting or inhibiting any other person from using the Service by means of hacking or defacing;
  3. transmit to or make available in connection with the Service any denial-of-service attack, virus, worm, Trojan horse or other harmful code or activity;
  4. attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  5. take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our infrastructure;
  6. harvest or collect the email address or other contact information of other users of the Service;
  7. scrape or collect content from the Service via automated means;
  8. submit, post or make available false, incomplete or misleading information to the Service, or otherwise provide such information to us;
  9. register for more than one user account; or,
  10. impersonate any other person or business.

You are not licensed to access any portion of the Service that is not public, and you may not attempt to override any security measures in place on the Service.

Notwithstanding the foregoing rules of conduct, our unlimited right to terminate your access to the Service shall not be limited to violations of these rules of conduct.

Content Submitted or Made Available to Us

You are under no obligation to submit anything to us or to make any Content available through the Service. If, however, you choose to submit any Content to the Service, or otherwise make available any Content through the Service, we will use that Content in accordance with our Privacy Policy.

To fully permit us to do so, in accordance with the restrictions of the Privacy Policy, you hereby grant us a perpetual, irrevocable, transferrable, sub-licensable, non-exclusive, worldwide, fully paid up, royalty-free, right and license to reproduce, use, modify, display, perform, distribute, translate, and create derivative works from any such Content through and incident to the Service.

By submitting any Content or Submissions to us, you hereby agree, warrant and represent that: (a) you are authorized to submit the Content or Submissions to us; (b) the provision of the Content and Submissions is not and will not be a violation of any third-party’s rights; (c) all such Submissions and Content are accurate and true; (d) you are not entitled to compensation in exchange for the Submissions or Content, and (h) you are not entitled to attribution relating to the Submissions or Content.

Please refer to the Privacy Policy for more information about how we use and disclose material and information we receive from you.

You acknowledge that we are under no obligation to maintain the Service, or any information, materials, Submissions, Content, or other matter you submit, post, or make available to or on the Service. We reserve the right to withhold, remove and or discard any such material.

Content Shared Through the Service

The Service may make it possible for you to choose to share certain information with the public. There are a number of ways in which you can control how much information is shared with the public, and we will make efforts to comply with your instructions from the options provided to you. You understand that by designating information to be shared through the Service, you may be revealing information that you choose to share. You understand and acknowledge that you are fully aware and responsible for the impact of sharing such materials, and you agree that we shall not be held responsible, and we shall be released and held harmless by you from any liability or damages arising out of such conduct.

Our Intellectual Property

We own our graphics, logos, names, designs, page headers, button icons, scripts, and service names, which are our trademarks, trade names and/or trade dress. The “look and feel” of the Service (including color combinations, button shapes, layout, design, and all other graphical elements) is protected by U.S. copyright and trademark law. All product names, names of services, trademarks, and service marks (“Marks”) are our property or the property of their respective owners, as indicated. You may not use the Marks or copyrights for any purpose whatsoever other than as permitted by this Agreement.

You acknowledge that the software used to provide the Service, and all enhancements, updates, upgrades, corrections and modifications to the software, all copyrights, patents, trade secrets, or trademarks or other intellectual property rights protecting or pertaining to any aspect of the software (or any enhancements, corrections, or modifications) and any and all documentation therefor, are and shall remain the sole and exclusive property of us and/or our licensors, as the case may be. This Agreement does not convey title or ownership to you, but instead gives you only the limited rights set forth herein.

Enforcement and Termination of Services

We reserve the right to deny all or some portion of the Service to any user, in our sole discretion, at any time.

Without limiting the foregoing or assuming additional legal obligations, we have a policy of terminating repeat violators of the Copyright Act, in accordance with applicable law. All grants of any rights from you to us related to Content, Submissions, or other materials, including but not limited to copyright licenses, shall survive any termination of this Agreement. Further, your representations, defense and indemnification obligations survive any termination of this Agreement.

Links and Third-Party Content

The Service may contain links. Such links are provided for informational purposes only, and we do not endorse any website or services through the provision of such a link.

The Service may contain articles, text, imagery, video, audio, data, information and other similar materials originating from third parties. We do not endorse any third-party content that may appear on the Service or that may be derived from content that may appear on the Service, even if such content was summarized, collected, reformatted, or otherwise edited by us.

Disclaimers and Limitation of Liability

EXCEPT WHERE NOT PERMITTED BY LAW, YOU AGREE AND ACKNOWLEDGE THAT THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. WE, OUR PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, MEMBERS, MANAGERS, EMPLOYEES AND SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, ACCURACY, SUITABILITY, APPLICABILITY, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ANY OTHER WARRANTIES OF ANY KIND. NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM US SHALL CREATE ANY WARRANTY.

USE OF THE SERVICE IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT DATA TRANSMISSION OR STORAGE IS SECURE OR THAT THE SERVICE IS FREE OF INACCURACIES, MISREPRESENTATIONS, VIRUSES OR OTHER HARMFUL INFORMATION OR COMPONENTS. 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND EXCEPT AS PROHIBITED BY LAW, IN NO EVENT SHALL WE OR OUR PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, MEMBERS, MANAGERS, EMPLOYEES AND SUPPLIERS (COLLECTIVELY, THE “RELATED PARTIES”) BE LIABLE TO YOU BASED ON OR RELATED TO THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WE SHALL NOT BE RESPONSIBLE FOR ANY LOSSES OR DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE SERVICE, EVEN IF WE AND/OR RELATED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Client Participants’ sole remedies are against the sponsors of the Studies – the Clients – and Clients are responsible for any liability arising from the use of the Service in the course of the Studies.  Since the Client obtains the Client Participant’s informed consent to participate in the Study, Client Participants should refer to that informed consent for the terms of the Client’s warranties and indemnities.

Notwithstanding the foregoing, in the event that a court shall find that the above disclaimers are not enforceable, then you agree that neither we nor any of the Related Parties shall be liable for (1) any damages in excess of $500.00 or (2) any indirect, incidental, punitive, special, or consequential damages or loss of use, lost revenue, lost profits or data to you or any third party from your use of the Service. This limitation shall apply regardless of the basis of your claim or whether or not the limited remedies provided herein fail of their essential purpose.

This limitation shall not apply to any damage that we cause you intentionally and knowingly in violation of this Agreement or applicable law that cannot be disclaimed in this Agreement.

SOME STATES, INCLUDING NEW JERSEY, MAY NOT PERMIT CERTAIN DISCLAIMERS AND LIMITATIONS, AND ANY SUCH DISCLAIMERS OR LIMITATIONS ARE VOID WHERE PROHIBITED.

Indemnification

You agree to defend, indemnify and hold us and our suppliers, subsidiaries, licensors, and licensees, and each of their officers, directors, shareholders, members, employees and agents harmless from all allegations, judgments, awards, losses, liabilities, costs and expenses, including but not limited to reasonable attorney’s fees, expert witness fees, and costs of litigation arising out of or based on (a) Submissions or Content you submit, post to or transmit through the Service, (b) your use of the Service, (c) your violation or alleged violation of the Agreement, and (d) any conduct, activity or action which is unlawful or illegal under any state, federal or common law, or is violative of the rights of any individual or entity, engaged in, caused by, or facilitated in any way through the use of Service.

Disputes, Governing Law, and Jurisdiction

Except as otherwise restricted by applicable law, you agree that any claim or dispute arising out of or relating in any way to the Service provided by us will be resolved solely and exclusively by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement. The laws of the State of New York shall govern this Agreement and shall be used in any arbitration proceeding.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow the terms of this Agreement as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to the following address: 384 Bridge Street; 4th floor, Brooklyn, NY 11201 USA.

Arbitration under this Agreement will be conducted by the American Arbitration Association (AAA), under its rules then in effect, and shall be located in New York, New York. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules.

You and we agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, both you and we agree that parties have each waived any right to a jury trial.

Notwithstanding the foregoing, you agree that we may bring suit in court to enjoin infringement or other misuse of intellectual property or other proprietary rights.

To the extent arbitration does not apply, you agree that any dispute with us arising out of or relating to the Services, or to us, may only be brought by you in a state or federal court located in New York, New York. YOU HEREBY WAIVE ANY OBJECTION TO THIS VENUE AS INCONVENIENT OR INAPPROPRIATE AND AGREE TO EXCLUSIVE JURISDICTION AND VENUE IN NEW YORK.

General

Severability. If any provision of this Agreement is found for any reason to be unlawful, void or unenforceable, then that provision will be given its maximum enforceable effect or shall be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provision.

No Partnership. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this Agreement or your use of the Service.

Assignment. We may assign our rights under this Agreement, in whole or in part, to any person or entity at any time with or without your consent. You may not assign the Agreement without our prior written consent, and any unauthorized assignment by you shall be null and void.

Attorneys’ Fees. In the event that we bring any litigation in connection with this Agreement, the prevailing party in such litigation shall be entitled to recover from the other party all the reasonable costs, attorneys’ fees and other expenses incurred by such prevailing party in the litigation.

No Waiver. Our failure to enforce any provision of this Agreement shall in no way be construed to be a present or future waiver of such provision, nor in any way affect the right of any party to enforce each and every such provision thereafter. The express waiver by us of any provision, condition or requirement of this Agreement shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

Notices. All notices given by you or required under this Agreement shall be in writing and addressed to: legal@datacubed.com.

Equitable Remedies. You hereby agree that we would be irreparably damaged if the terms of this Agreement were not specifically enforced, and therefore you agree that we shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this Agreement, in addition to such other remedies as we may otherwise have available to us under applicable laws.

Entire Agreement. This Agreement, including the documents expressly incorporated by reference, constitutes the entire agreement between you and us with respect to the Service and supersedes all prior or contemporaneous communications, whether electronic, oral or written as specific between you and us.

Additional Terms Applicable to iOS-Powered Software

In the event that you use the Service through software operating on iOS, the following additional terms apply:

  1. You acknowledge that these terms of use are concluded between you and us only, and not with Apple, Inc. (“Apple”). We, and not Apple, are solely responsible for its iOS application and the services and materials available thereon.
  2. Your use of our iOS application is subject to the Usage Rules set forth in Apple’s then-current App Store Terms of Service.
  3. You agree that Apple has no duty or obligation to provide support or maintenance services with respect to our iOS application.
  4. To the maximum extent permitted by applicable law, Apple will have no warranty obligation with respect to our iOS application.
  5. You agree that we, and not Apple, are responsible for addressing any claims by you or any third party relating to our iOS application or your possession and/or use of our iOS application, including, but not limited to: (i) product liability claims; (ii) any claim that the application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
  6. You agree that Apple is not responsible for the investigation, defense, settlement and discharge of any third-party intellectual property infringement claim related to our iOS application or your possession and use of our iOS application.
  7. You agree to comply with all applicable third-party terms of agreement when using our iOS application, such as the terms of your wireless carrier, where applicable.
  8. The parties agree that Apple and Apple’s subsidiaries are third party beneficiaries to the terms of use applicable to our iOS application. Upon your acceptance of the Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement against you as a third-party beneficiary.