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Transforming the Patient Experience in the Digital Age

Fact: Other industries invest in their “customer experience.” Why don’t clinical trials? 

The average clinical trial spends $40,000 per participant. Yet despite these high costs, most trials struggle to retain participants. When asked, patient experience issues are frequently mentioned by participants who leave trials early. In this session, you’ll learn how to leverage the power of behavioral science to design an intentional experience that increases participant engagement and how next-generation reporting tools can help bridge the gaps in the patient journey.

In this session, you’ll learn how to leverage the power of behavioral science to design an intentional experience that increases participant engagement and how next-generation reporting tools can help bridge the gaps in the patient journey.

If you enjoyed this session, check out our brief demo video to learn more. When you’re ready, schedule a meeting with one of our engagement experts.