Blog 3 minute read

Curating Positive Participant Experiences in Clinical Trials

Creating a positive participant experience in clinical trials is essential for both the success of the trial and the well-being of the participants. This article outlines practical strategies to enhance participant experiences, thereby improving retention rates in clinical trials.

Understanding Participant Needs

  • Comprehensive Orientation: Begin by providing a thorough orientation to the trial process. Clear, understandable explanations of what participants can expect, potential risks, and benefits help in setting realistic expectations.
  • Personalized Communication: Establish a system of regular, personalized communication. Keeping them informed about their progress, changes in the trial, and any relevant findings helps in building trust and engagement.

Fostering Comfort and Convenience

  • Flexible Scheduling: Offer flexible scheduling options to accommodate the personal and professional commitments of the participants. This reduces the stress associated with participation and increases willingness to continue.
  • Transportation and Lodging Support: Provide assistance with transportation and lodging, especially for those who have to travel long distances. This minimizes the logistical challenges and financial burden on participants.

Leveraging Technology

  • Digital Tools for Engagement: Utilize digital platforms for easier documentation, appointment scheduling, and information dissemination. Tools like mobile apps can enhance participant engagement and provide a convenient way to track health metrics and receive trial updates.
  • Telemedicine Options: Incorporate telemedicine for consultations and follow-ups when physical presence is not essential. This reduces the need for frequent hospital visits, saving time and resources for the participants.

Prioritizing Participant Wellbeing

  • Continuous Support: Offer continuous support throughout the trial. This includes access to a dedicated team for queries and concerns, psychological support if needed, and a clear point of contact for emergencies.
  • Feedback Mechanisms: Implement a system to regularly collect feedback from participants. Understanding their experiences and making adjustments based on their input demonstrates respect for their contribution and can improve trial protocols.

Ensuring Transparency and Ethical Conduct

  • Clear Consent Process: Ensure a transparent and comprehensible consent process. Participants should fully understand what they are consenting to without feeling pressured.
  • Ethical Standards: Adhere strictly to ethical standards and regulatory requirements. This builds confidence in the trial process and ensures patient safety and rights are upheld.


Enhancing participant experience in clinical trials is not just about improving retention rates; it’s about respecting and valuing the contribution of each participant. By adopting these strategies, clinical trials can create a more positive, engaging, and ethical environment for participants, leading to more successful outcomes and valuable research data.

At Datacubed Health, we know people better than anyone. We take immense pride in our patient engagement platform, which is rooted in behavioral science. If you want to enhance your participant experience in your clinical trials and increase your patient retention to 85%+, then contact us to learn more.